Who we are 

Open Government Products is an in-house development team that builds technology for the public good. This includes everything from building better apps for citizens to automating the internal operations of public agencies. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good.

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and record management systems.

ScamShield - Protects citizens from scams by detecting, blocking, and reporting scam SMSes and calls.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Provides government agencies with an easy-to-deploy static website building and hosting service to quickly create usable, secure, and faster informational websites.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily, with over $900 million in vouchers to date.

Build for Good - a series of citizen engagement initiatives that brings passionate and skilled citizens together to contribute to public good via a month-long hackathon, 8-week accelerator and monthly community sessions.

An overview of other OGP products can be found on our website https://open.gov.sg . Find out more about Build for Good at https://build.gov.sg.

What does a Marketing Officer (Citizen Engagement) do?

As a Marketing Officer (Citizen Engagement), you will:

• Execute citizen engagement initiatives that effectively empowers and engages citizens to build solutions for a better Singapore.

• Work with vendors, partners and volunteers to ensure smooth execution and facilitation of citizen engagement initiatives.

• Cultivate strong stakeholder relationships with government agencies to drive deeper co-creation and collaborations among citizens and government.

• Promote citizen engagement initiatives effectively to members of the public via in-house content creation, networking, building partnerships or working with vendors.

How we work

Rapid Prototyping

Instead of spending too much time debating ideas, we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.

Ownership

In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good. We try to encourage individuals to work on projects that genuinely interest them.

Continuous Learning

Working on new ideas often means not fully understanding what you are working on. Fridays are set aside for you to take time to learn new architectures, frameworks, technologies, and any other skills that may be useful to your work.

Who we are looking for

We’re looking for someone who has:

• At least 3 years of experience in citizen engagement, events marketing, community programme, community relations or partnerships in a fast paced environment.

• Able to independently execute events, including liaising with vendors and stakeholders, managing budget and handling logistics.

• Able to independently plan and execute marketing content to effectively promote citizen engagement initiatives.

• Able to support citizen engagement sessions that may fall on weekday nights or Saturdays (time-off will be given).

• Superb organisation and project management skills and the ability to work on and manage multiple tasks at once.

• Able to cultivate and maintain strong stakeholder relationships with public and private sectors

• Strong interpersonal communication skills in interacting with members of the public, public officers and industry experts.

• Able to work independently and competently without close supervision or micro-management.

• Prior experience working in the public sector or working with public sector clients is a plus.

When submitting your application for this role, if you would like to share any additional portfolio on top of your resume, it can be shared in your preferred format, e.g. PPT, PDF, etc.