Who we are

Open Government Products is an in-house team of mostly engineers, designers, and product managers who are working to make government more high-performing and build technology for the public good. We proactively identify areas where technology and modern organisational practices can help advance public good. This includes everything from building better frontend applications for citizens and automating the internal operations of public agencies, to redesigning HR and corporate practices for the public sector. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for progressive change. An overview of our work and impact can be found on our website: https://www.open.gov.sg/

Projects we have worked on include:

• Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

• FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

• Vaccine.gov.sg - The Covid-19 vaccine registration and national appointment system was developed to help people register for the vaccine in order of priority, and help manage supply and demand of vaccines to increase the rate at which Singapore’s population is vaccinated against Covid-19.

• Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

• Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

• RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

• PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

What does a Partnerships Officer do?

OGP’s Partnerships Function propagates OGP practices and influences upstream policy-making across the rest of government to accelerate improvements in government in tech and beyond. We also build relationships with external partners, including in the private sector, to support and advance OGP’s mission.

As a Partnerships Officer, you will be in charge of conceptualising and executing events that build and sustain a public sector community of change makers, enable propagation and bring OGP officers closer to the rest of government. You will also support knowledge management within the Partnerships function. In your role, you will work closely with the OGP corporate team, as well as non-corporate functions, other government stakeholders, and external vendors.

Concretely, this means that you will:

• Assist in budget-planning, procurement, financial record-keeping and event management.

• Liaise with the finance team to ensure proper filing and tracking of legal and financial documents, records and other administrative matters related to Partnerships work.

• Handle day-to-day operational matters such as maintaining a stakeholder and project database, as well as a channel for updates and communication with key stakeholders and the public sector tech community.

• Work with OGP Partnerships Team to:

• Coordinate, plan and stage end-to-end events such as learning journeys, networking socials, and dialogues with senior public officials.

• Develop a regular cadence and calendar of events to nurture and convene a digital/tech changemaker community within the public sector.

What it is like working here

Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.

Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.

Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.

We look for people who:

• Have experience in Operations, Office Management, Procurement, Finance, Employee Experience, Event Planning or related fields. Experience working in a tech organization and/or government is a plus.

• Are well-organised with a keen attention to detail - You’d need to follow through plans to implement in detail, and would also need to be comfortable with handling budget and logistics.

• Are entrepreneurial problem-solvers - You need to critically evaluate the ways in which OGP engages stakeholders and think out-of-the-box when coming up with solutions.

• Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.

• Have solid communication skills - You need to be able to write clearly and concisely, and get people working together.

• Have good emotional intelligence - You need to have a good sense of the team’s working dynamics and build trust with various internal and external stakeholders.

• Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.