Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website: https://open.gov.sg
What you'll do
As a UX Design Intern, you’ll be part of a dynamic team exploring and creating innovative solutions for public good. You’ll get hands-on experience designing products that serve diverse user needs and contribute to improving the lives of citizens.
Your responsibilities will include:
Supporting user research to uncover pain points and opportunities.
Assisting in brainstorming, prototyping, and testing ideas.
Helping design user interfaces and experiences that are intuitive and impactful.
Documenting and presenting insights to guide design decisions.
Collaborating with engineers, product managers, and designers to refine solutions.
Who we are looking for
Have a demonstrated ability to design products and experiences - Prior work and personal projects count for much more than specific degrees.
Have a great visual design sense and an eye for detail - you should have a portfolio that showcases your prior work and be able to explain your design decisions.
Are passionate about user-centered design - We look for experience with user research processes and an understanding of mobile-first and responsive design.
Are proficient with design tools - You need proficiency in Figma. Familiarity with HTML/CSS/JS and other web development technologies is a plus.
Communicate well with both users and engineers - You need to be comfortable taking feedback from laymen to inform your designs and then explaining those designs in sufficient detail to engineers for implementation.
Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Duration & Application
